I did not receive the correct contents of the chest, what can I do?
If your content that you received from a chest does not match the description, then please send our support a message via the game containing the following information:
1. Your UserID + World ID
2. The exact name of the item you were supposed to receive, and which item you received instead.
3. A screenshot which shows the item you received and a screenshot depicting the description of the chest
4. The date you received the wrong item.
This information will help our support to investigate your problem in the best possible manner.
All the very best,
Your Gaea Support