My game won't run, I can't login.
Sometimes issues with your app or device might cause game issues. Before trying these steps make sure your game is registered or linked to a Gaea ID before you try anything. If you follow the troubleshooting steps below without doing this, you may lose your game progress.
- Make sure your device is up-to-date
- Make sure your app is up to date
- Make sure that your Device is supported by the game
- Close background apps
- Restart the app
- Powercycle your phone
- Clear your cache to check if you're synced properly
- Re-install your app